Frequently asked Questions

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  • End user

    Where can I find a specialist dealer near me who offers Hettich products?

    You can find your nearest specialist retailer with Hettich products under this link: Link to distributor / reseller

  • Planning

    Where can I find the CAD data formats I need in the Hettich eShop?

    Directly under the description of the selected product, you can choose from a variety of CAD data formats for your download under "Hettich CAD".

  • My account

    Where can I find the item prices in the Hettich eShop?

    As a registered user, you can see your net purchase price directly on the item.

  • My account

    Where can I see in the Hettich eShop whether an item is available?

    As a registered user, you can see directly on the item whether it is available in stock. You will then receive the exact delivery date with the order confirmation.

  • My account

    Where can I see my order status in the Hettich eShop?

    As a logged-in user, you can find all orders in the " My account" area under "Order history"". There you will find your order status and tracking information.

  • End user

    Which products does Hettich manufacture?

    We want to create the perfect combination of intelligent technology, multifunctionality, convenience and design for all furniture worlds. With this quality standard, we develop and produce innovative functional fittings and convertible platforms: from drawer and runner systems to hinges and folding and sliding door systems. Our aim is to develop future-proof solutions that are increasingly sustainable and that make everyday life noticeably easier for many people.

  • Login & order

    Why do I have to log in to the Hettich eShop first to add items to the shopping basket?

    Why do I have to log in to the Hettich eShop first to add items to the shopping basket?

    The ordering function of the Hettich eShop is only available to industrial customers and trading partners with a Hettich customer account. Therefore, only logged-in customer account holders can fill the shopping basket. For all other users such as joiners, carpenters or end consumers, there is the following option instead: You can put your desired items on the "notepad" and then order them from one of our Hettich trading partners.

  • Planning

    Why does the CAD data in the Hettich eShop not always correspond exactly to the product?

    Hettich reduces the file size to make it easier for you to download and process. Installation space dimensions and fastening positions correspond to reality.