/ 2022-27 [The company]

Hettich on a service drive

New, target group centred service domains on the Hettich website

For Hettich, digitisation comes with new opportunities to step up cooperation with customer groups and their different demands and expectations. Launching user-friendly service pages and broadening its e-services, Hettich is placing an even stronger and very contemporary focus on the partnership with its customers.

Hettich provides assistance across the board with targeted services in every project phase. The new service page provides all information and offerings in compact, target group focused form. Photo: Hettich

Time is a scarce resource and no one wants to waste it online in the search for information and products, in ordering or in planning. Under the "Always at your service" banner, Hettich used Holz-Handwerk 2022 in Nuremberg as a platform for presenting its extended range of e-services and the new, specifically targeted service pages to cabinet makers and interior fitters for the first time on Hettich.com. A dedicated domain has been created for the trades, clearly presenting all of Hettich's analogue and digital services in clearly structured form on one page.

Getting there quicker
The quick intro on the overview page lets users find the content and services that are relevant to them. Whether trades, retailers, architects, industry, fitters or end users – everyone can now find what they are looking for more quickly and see their personal contact person with photo and contact details. User guidance is straightforward and intuitive. In the cabinet makers & interior designers domain, you can go straight on to any chosen section heading: Inspiration, Product Information, CAD & Planning or Assembly Aids. Permitting seamless and efficient work steps, all services are cleverly interlinked.

Under the heading "Acting today – with a thought for tomorrow", users can also get details on Hettich's sustainability programme. Here as well, many aspects are consistently addressed that assist customers in their own sustainability goals.

So, why not go to the quick intro right now and find out what the enhanced user experience is like:
https://web.hettich.com/en-de/services/service-for-carpenters